{"id":880,"date":"2025-01-30T15:26:27","date_gmt":"2025-01-30T15:26:27","guid":{"rendered":"https:\/\/epoleglobal.com\/?page_id=880"},"modified":"2026-01-02T11:52:11","modified_gmt":"2026-01-02T11:52:11","slug":"hizmet-sartlari-ve-kosullari","status":"publish","type":"page","link":"https:\/\/epoleglobal.com\/tr\/hizmet-sartlari-ve-kosullari\/","title":{"rendered":"Hizmet \u015eartlar\u0131 ve Ko\u015fullar\u0131"},"content":{"rendered":"\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-bdc5b87\" data-block-id=\"bdc5b87\"><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-ef5901f\" id=\"epole-global-br-e-ticaret-danismanlik-limited-sirketi-br-hizmet-sartlari-ve-kosullari\" data-block-id=\"ef5901f\"><h2 class=\"stk-block-heading__text has-text-align-center\">EPOLE GLOBAL <br>E-T\u0130CARET DANI\u015eMANLIK L\u0130M\u0130TED \u015e\u0130RKET\u0130 <br>H\u0130ZMET \u015eARTLARI VE KO\u015eULLARI<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-divider stk-block-divider stk-block stk-192c1f6\" data-block-id=\"192c1f6\"><hr class=\"stk-block-divider__hr\"\/><\/div>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-b5328fd\" data-block-id=\"b5328fd\"><\/div>\n\n\n\n<p>\u0130\u015fbu Hizmet \u015eartlar\u0131 ve Ko\u015fullar\u0131 (\u201cS\u00f6zle\u015fme\u201d), <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.google.com\/search?q=https:\/\/epoleglobal.com\">epoleglobal.com<\/a> (\u201c\u0130nternet Sitesi\u201d) \u00fczerinden sunulan hizmetlerin kullan\u0131m\u0131na ili\u015fkin kural ve \u015fartlar\u0131 belirlemektedir. Siteyi kullanarak veya hizmet sat\u0131n alarak, bu \u015fartlar\u0131 kabul etmi\u015f say\u0131l\u0131rs\u0131n\u0131z.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Taraflar ve Tan\u0131mlar<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u015eirket:<\/strong> Epole Global E-Ticaret Dan\u0131\u015fmanl\u0131k Limited \u015eirketi.<\/li>\n\n\n\n<li><strong>Kullan\u0131c\u0131\/M\u00fc\u015fteri:<\/strong> Siteyi ziyaret eden veya \u015eirket\u2019ten dan\u0131\u015fmanl\u0131k, e\u011fitim veya operasyonel hizmet alan ger\u00e7ek veya t\u00fczel ki\u015filer.<\/li>\n\n\n\n<li><strong>Hizmetler:<\/strong> E-ticaret dan\u0131\u015fmanl\u0131\u011f\u0131, k\u00fcresel pazaryeri y\u00f6netimi (Amazon, ManoMano vb.), marka tescili, dijital pazarlama ve ilgili e\u011fitim s\u00fcre\u00e7leri.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Hizmet Kapsam\u0131 ve Sorumluluk Reddi<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Dan\u0131\u015fmanl\u0131k Niteli\u011fi:<\/strong> Epole Global taraf\u0131ndan sunulan analizler, stratejiler ve tavsiyeler &#8220;en iyi \u00e7aba&#8221; (best effort) esas\u0131na dayanmaktad\u0131r. \u015eirket, e-ticaret platformlar\u0131n\u0131n algoritmalar\u0131ndaki de\u011fi\u015fiklikler, pazar ko\u015fullar\u0131 veya m\u00fc\u015fteri kaynakl\u0131 hatalar nedeniyle belirli bir sat\u0131\u015f rakam\u0131 veya k\u00e2rl\u0131l\u0131k taahh\u00fcd\u00fcnde bulunmaz.<\/li>\n\n\n\n<li><strong>Hesap Y\u00f6netimi:<\/strong> M\u00fc\u015fteri ad\u0131na y\u00f6netilen pazaryeri hesaplar\u0131nda, platform kurallar\u0131n\u0131n ihlali veya \u00fc\u00e7\u00fcnc\u00fc taraf m\u00fcdahaleleri sonucu olu\u015fabilecek ask\u0131ya al\u0131nma (suspension) gibi durumlarda, \u015eirket kusuru ispatlanmad\u0131\u011f\u0131 s\u00fcrece sorumlu tutulamaz.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. \u00d6deme ve \u0130ptal \u015eartlar\u0131<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Hizmet Paketleri:<\/strong> Sunulan Start, Scale ve Enterprise paketlerinin i\u00e7erikleri ve \u00fccretleri web sitesinde veya \u00f6zel teklif formlar\u0131nda belirtildi\u011fi gibidir.<\/li>\n\n\n\n<li><strong>\u00d6deme Y\u00f6ntemleri:<\/strong> \u00d6demeler kredi kart\u0131 (Sanal POS), banka havalesi veya EFT yoluyla tahsil edilir.<\/li>\n\n\n\n<li><strong>\u0130ptal ve \u0130ade:<\/strong> Dan\u0131\u015fmanl\u0131k ve dijital hizmetler, an\u0131nda ifa edilen hizmetler kapsam\u0131nda oldu\u011fundan, hizmetin ba\u015flamas\u0131ndan sonra (hesap kurulumu, analiz s\u00fcreci vb.) iade yap\u0131lmaz. Ayl\u0131k abonelikli (Scale) modellerde, bir sonraki fatura d\u00f6neminden 15 g\u00fcn \u00f6nce yaz\u0131l\u0131 bildirim yap\u0131larak hizmet durdurulabilir.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Fikri M\u00fclkiyet Haklar\u0131<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0130nternet sitesinde yer alan t\u00fcm vaka analizleri, e\u011fitim materyalleri, yaz\u0131l\u0131mlar ve logolar Epole Global\u2019in m\u00fclkiyetindedir. \u015eirket\u2019in yaz\u0131l\u0131 izni olmadan kopyalanamaz veya ticari ama\u00e7la kullan\u0131lamaz.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. Gizlilik ve Veri Koruma<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>M\u00fc\u015fteri verileri, KVKK ve Gizlilik Politikam\u0131za uygun olarak korunur. Hizmet s\u00fcresince taraflar aras\u0131nda payla\u015f\u0131lan ticari s\u0131rlar, s\u00f6zle\u015fme sona erse dahi &#8220;Gizli Bilgi&#8221; stat\u00fcs\u00fcnde korunmaya devam eder.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">6. Uyu\u015fmazl\u0131klar\u0131n \u00c7\u00f6z\u00fcm\u00fc<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0130\u015fbu S\u00f6zle\u015fme\u2019den do\u011facak ihtilaflarda T\u00fcrk Hukuku uygulanacak olup, <strong>\u0130zmir Mahkemeleri ve \u0130cra Daireleri<\/strong> yetkilidir.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">7. \u0130leti\u015fim Bilgileri<\/h3>\n\n\n\n<p>Her t\u00fcrl\u00fc soru, \u00f6neri veya \u015fikayetiniz i\u00e7in a\u015fa\u011f\u0131daki kanallar \u00fczerinden bizimle ileti\u015fime ge\u00e7ebilirsiniz:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Unvan:<\/strong> Epole Global E-Ticaret Dan\u0131\u015fmanl\u0131k Limited \u015eirketi<\/li>\n\n\n\n<li><strong>Adres:<\/strong> \u00c7\u0131narl\u0131 Mah. 1572 Sok. No: 33 Konak \/ \u0130ZM\u0130R (Withco)<\/li>\n\n\n\n<li><strong>Genel \u0130leti\u015fim:<\/strong> info@epoleglobal.com<\/li>\n\n\n\n<li><strong>M\u00fc\u015fteri Deste\u011fi:<\/strong> destek@epoleglobal.com<\/li>\n\n\n\n<li><strong>Telefon:<\/strong> +90 (232) 332 21 83<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-stackable-divider stk-block-divider stk-block stk-5011c5f\" data-block-id=\"5011c5f\"><hr class=\"stk-block-divider__hr\"\/><\/div>\n\n\n\n<div class=\"wp-block-stackable-spacer stk-block-spacer stk--no-padding stk-block stk-4806fde\" data-block-id=\"4806fde\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>EPOLE GLOBAL E-T\u0130CARET DANI\u015eMANLIK L\u0130M\u0130TED \u015e\u0130RKET\u0130 H\u0130ZMET \u015eARTLARI VE KO\u015eULLARI \u0130\u015fbu Hizmet \u015eartlar\u0131 ve Ko\u015fullar\u0131 (\u201cS\u00f6zle\u015fme\u201d), epoleglobal.com (\u201c\u0130nternet Sitesi\u201d) \u00fczerinden sunulan hizmetlerin kullan\u0131m\u0131na ili\u015fkin kural ve \u015fartlar\u0131 belirlemektedir. Siteyi kullanarak veya hizmet sat\u0131n alarak, bu \u015fartlar\u0131 kabul etmi\u015f say\u0131l\u0131rs\u0131n\u0131z. 1. Taraflar ve Tan\u0131mlar 2. Hizmet Kapsam\u0131 ve Sorumluluk Reddi 3. \u00d6deme ve \u0130ptal \u015eartlar\u0131 4. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-880","page","type-page","status-publish","hentry"],"blocksy_meta":{"has_hero_section":"disabled","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"_links":{"self":[{"href":"https:\/\/epoleglobal.com\/tr\/wp-json\/wp\/v2\/pages\/880","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/epoleglobal.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/epoleglobal.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/epoleglobal.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/epoleglobal.com\/tr\/wp-json\/wp\/v2\/comments?post=880"}],"version-history":[{"count":0,"href":"https:\/\/epoleglobal.com\/tr\/wp-json\/wp\/v2\/pages\/880\/revisions"}],"wp:attachment":[{"href":"https:\/\/epoleglobal.com\/tr\/wp-json\/wp\/v2\/media?parent=880"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}